National guidance from NHS England has mandated that all online booking appointments are suspended across the country. The reason we have done this is that this mitigates any potential risk of infected patients booking an appointment online and attending the surgery.
Instead, all appointments will be triaged in the first instance. Telephone triage is a process that facilitates signposting and the giving of relevant clinical advice. Face to face appointments will be booked when agreed during this triage/initial consultation with either a GP or Nurse. The facility to use online eConsult and requesting prescriptions online is still available to all patients. You will then be rung back by the Clinician who is doing the triage.

As you will be aware the practice uses eConsult and patients are advised to seek advice via this service. 

Your practice will be closed this Bank Holiday but did you know there will be NHS services open across Knowsley?


If you start to feel unwell over the long weekend, here is where you can go to get help:

Please do not try to book an e consult after 6.30pm on a Friday until 8am on a Monday morning

Consult online


Welcome to Roby Medical Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Our CQC Report

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


The practice has suitable access for people with disabilities including a disabled ramp, enabling easy access to the entrance of the premises.

Information for carers

Please Click here for Information for Carers

Patient Participation Group

Friends and Family Test Questionnaire

Comments & Complaints

(Site updated 26/04/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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